Administration, Technology, & Enrollment Support
Our benefits administration platform is available for all types of enrollments including open enrollment, new hires, and status changes.
Our benefits administration platform is available for all types of enrollments including open enrollment, new hires, and status changes. It provides an easy-to-use, environmentally friendly enrollment experience, guiding employees through the benefit options and costs specific to each person based on age, division, location, employment class, or another eligibility rule. Our members benefit from a dedicated customer service team that offers convenient assistance for telephonic enrollment. Employees also have the flexibility to conveniently enroll using devices such as phones and tablets.
- Employee self-service via online benefits administration outsourcing system
- Dedication 800 number/email address
- Dedicated client services team
- Liaison between employees and HR and carriers
- Claims resolution
- Onsite/online education meetings for open enrollment
- Branded employee web portal
- FSA/COBRA administration
- Eligibility administration
- Vendor billing administration
- Private exchange
Enrollment Support
The annual enrollment process is a key activity in benefits management and a unique opportunity to engage employees in understanding the value of their benefits options. Our expert team helps our clients throughout the entire annual enrollment process, from designing communication materials and electronic media to coordinating and conducting onsite group or individual meetings, hosting virtual meetings, updating our online enrollment platform, and reporting enrollment results to carriers and employer payroll system.
In addition to their day-to-day Account Management Team, each of our clients are assigned a dedicated, licensed Client Services Representative with AP Enroll, AssuredPartners’ own enrollment program. Your AP Enroll Client Service Representative will work as an extension of your service team to assist during open enrollment and with eligibility, new hires, and renewals.
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